Privacy Policy

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1. Introduction

High Desert Spine (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us electronically, including via SMS (text messaging).

2. Information We Collect

     a. Personal Information

We may collect:

• Name

• Phone number

• Email address

• Appointment and scheduling details

     b. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited and usage data

     c. Health Information

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If you submit health-related information through forms or communications, we will handle it in accordance with applicable privacy laws, including HIPAA where applicable.

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3. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Send appointment reminders and updates

• Respond to inquiries

• Improve our website and services

• Comply with legal and regulatory requirements

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4. SMS / Text Messaging Communications

By providing your phone number, you consent to receive SMS messages from High Desert Spine for purposes including:

• Appointment reminders

• Scheduling confirmations and updates

• Important clinic notifications

Important Notice:
SMS messaging is not a fully secure method of communication. By opting in, you acknowledge and accept the potential risks associated with electronic messaging.

We do not send marketing text messages unless you have provided explicit consent.

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5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance website functionality

• Analyze website traffic

• Improve user experience

You can disable cookies through your browser settings if preferred.

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6. Sharing of Information

We do not sell your personal information.
We may share information with:

• Service providers (e.g., scheduling systems, electronic health record systems, messaging platforms)

• Government or regulatory authorities when required by law

 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

 

8. Your Rights and Choices

You may:

• Opt out of SMS messages at any time by replying STOP

• Request updates or corrections to your information

• Request alternative communication methods

 

9. Third-Party Services

Our website may use third-party services such as analytics tools. These services may collect information in accordance with their own privacy policies.

 

10. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

 

12. Contact Information

High Desert Spine
813 SW Highland Ave Suite 103, Redmond OR 97756
541 516 0060
highdesertspine@gmail.com